Shipping Policy

Last updated September 8, 2026. Every Lympha order ships from our US warehouse. Here is exactly what to expect.

Processing time

Orders placed before 2 p.m. ET Monday to Friday ship the same business day. Orders placed after 2 p.m., on weekends or on US holidays ship the next business day. During launch weeks or holiday peaks, processing can take up to 2 business days; we will email you if your order is affected.

United States shipping options

  • Free Standard Shipping — orders of $40 or more (every 3-bottle and 5-bottle kit qualifies). 3–5 business days after shipment.
  • Standard Shipping — $6.95 — orders under $40. 3–5 business days after shipment.
  • Priority Shipping — $14.95 — 2–3 business days after shipment, available at checkout for any order.

We ship with USPS and UPS depending on your address. PO boxes and APO/FPO/DPO addresses are shipped via USPS. Alaska, Hawaii and Puerto Rico ship at the same rates; allow 2–4 extra business days.

Refill plan deliveries

Refill orders on a 3-bottle or 5-bottle plan always ship free. Single-bottle refills follow the rates above. Every refill is scheduled to arrive before your current bottle runs out, and you receive an email 3 days before each refill ships so you can skip, pause, change the date or stop it in one click.

Tracking

You receive a shipping confirmation email with a tracking link the moment your order leaves the warehouse. Tracking usually activates within 24 hours; if it has not updated after 48 hours, reply to that email and we will look into it.

International shipping

We ship tracked from the US to Canada, the United Kingdom, Australia, Ireland, New Zealand and most of Europe.

  • Canada — $14.95, 5–10 business days after shipment. Free on orders of $85 or more.
  • United Kingdom and Australia — $19.95, 7–14 business days after shipment. Free on orders of $85 or more.
  • Everywhere else we ship — $24.95, 7–14 business days after shipment. Free on orders of $85 or more.

Every 5-bottle kit ships free worldwide. Prices are in US dollars. Import duties, VAT and customs fees, where applicable, are the responsibility of the recipient and are not included in the shipping price; some countries restrict the personal import of dietary supplements, so please check your local rules before ordering. Refill plans are available to US addresses only for now.

Lost, delayed or damaged packages

If your tracking shows no movement for 7 business days, or your package arrives damaged, email support@trylympha.co with your order number (and a photo, if damaged). We will send a replacement at no cost or refund you — your choice. You do not need to wait on a carrier claim. Packages marked delivered but not received: please check with neighbours and your building first, then contact us within 7 days and we will resolve it.

Address changes

Email us within 2 hours of ordering to change your address and we will update it before shipment. Once a package has shipped we cannot reroute it; we are not responsible for packages delivered to an incorrect address entered at checkout, but we will always help you reorder.

Delays outside our control

Delivery estimates are estimates, not guarantees. Carrier disruptions, severe weather and customs processing can add time. If a delay affects the timing of your refill plan, email us and we will adjust your next date at no charge.

Returns

Lympha comes with a 60-day Empty-Bottle Promise: use the whole bottle, and if you are not lighter and less puffy, email us for a full refund. Nothing to send back. See our Refund Policy for details.

Questions? support@trylympha.co — we answer within one business day.